Contact Us

We'd love to hear from you. Whether you have a question about features, pricing, or anything else, our team is ready to answer all your questions.

General Inquiries

For general questions about PenPublishAI.com, our platform, or how we can help your business, please email us at support@penpublishai.com. We typically respond within 24 hours during business days.

Technical Support

If you're experiencing technical issues with the platform:

• Dashboard Support: Paid subscribers can access priority support through the Dashboard → Support page.
• Bug Reports: Report bugs via email with a detailed description of the issue, including screenshots if possible.
• Feature Requests: We love hearing ideas for new features. Email us with your suggestions.

Billing & Subscriptions

For billing-related questions, subscription changes, or refund requests:

• Email: support@penpublishai.com
• Include your account email and order details for faster processing.
• Refund requests are evaluated within 14 days of purchase per our Terms of Service.

Partnerships

Interested in partnering with PenPublishAI.com? We're always open to exploring collaboration opportunities:

• Integration Partners: Want to integrate your platform with PenPublishAI.com? Let's talk.
• Affiliate Program: Earn commissions by referring users to PenPublishAI.com. See our Affiliate Disclosure for details.
• Content Partnerships: Collaborate on content creation and distribution.

Response Time

We aim to respond to all inquiries within 24 hours during business days (Monday through Friday). Priority support is available for paid subscribers. During high-volume periods, response times may be slightly longer.

For urgent security issues, please email security@penpublishai.com.